Jobs

Use the search function to filter these
results according to your job type or your location

Digital Engagement Manager

View Details

Digital Engagement Manager – South Manchester – £30-33k

Well-respected housing charity, based in South Manchester, is looking for a Digital Engagement Manager to increase online customer interaction with their self-service portal.

Reporting into the Marketing Director, you will identify opportunities to improve the customer experience and bring innovative ideas to the customer experience programme. You will work with the insight and complaints team, using data and analysis to identify opportunities for greater engagement. You will implement the company’s customer experience strategy, ensuring the voice of the customer is heard at the top of the organisation. You will bring big ideas and the latest thinking in community and digital engagement, liaising with the marketing director and the wider marketing team to ensure a collaborative approach to all communications and engagement.

To be considered for this role, you will have considerable experience of managing traditional and digital customer engagement programmes, and driving measurable success. Ideally you will have agency-side experience and be used to working in a fast-paced environment. You will be adept at stakeholder management and developing relationships with diverse groups of people. You will be a creative, strategic thinking, who can shape projects, drive delivery and personally execute.

This is an excellent opportunity to join a well-respected company doing great work. This is a brand new role and therefore you will have the opportunity to make a big difference from day one.
Reference: LBB2018817

Apply Now

What they say

Managing Director,
Code Computerlove

We find The Little Black Book great! They know the industry and work hard at knowing the people in it. They are professional, honest and efficient; they say when they can help you and don’t bullshit when they can’t. In my opinion, TLBBA sets a lead that I wish other recruiters would follow.

Traffic Manager, TBWAManchester

The Little Black Book listen to our requirements and tailor candidates really well to our needs. We’ve been working together for a good while and rate them as a safe pair of hands when it comes to sourcing last minute design & development needs. A competitive and friendly service for any agency.

Managing Director, Epiphany Solutions

“We have engaged The Little Black Book Agency for a number of roles, most recently for a Client Services Manager. Thanks to their efficiency and their understanding of our company and its needs, we found the whole recruitment process painless. We now have an excellent addition to our team, who is making a real difference.”

What others say

Latest Jobs

Business Development Manager

Business Development Manager – Chester – £30-35k + commission Highly-respected marketing agency, based in Chester, is looking for a Business Development Manager to join their sales team, concentrating on winning new accounts. Reporting into the Sales Manager, alongside another BDM and a BDE, you will be responsible for following up on leads presented to the […]

Digital Marketing Account Director

Digital Marketing Account Director – West Cheshire – £35-40k + Bonus Well-respected digital agency, covering both design and build, and digital marketing services, is looking for an Account Director to join their client services team. Both agency- and client-side candidates will be considered. Reporting into the Head of Client Services, you will be responsible for […]

Marketing Manager

Marketing Manager – Salford Quays – £40-50k Software company, based in Salford Quays, is looking for a Marketing Manager to join their team, following a recent acquisition and brand refresh. Reporting into the Commercial Director, you will enjoy a wide-ranging remit, although your core objective will be to generate leads and support the sales team […]

Take me to Jobs

Latest Tweets

Follow us for the latest job news from @TLBBA

New #job: Business Development Manager Location: Chester Salary: 25kpa - 35kpa .. t.co/sCz5CySmyd #creativejobs #marketingjobs

New #job: Digital Marketing Account Director Location: Chester .. t.co/jfOFcVqc37 #creativejobs #marketingjobs

New #job: Marketing Manager Location: Manchester Salary: 40kpa - 50kpa .. t.co/jxmWL3R9ff #creativejobs #marketingjobs

Follow Us